Terms of service

These terms cover the use of PIMA.

The software

PIMA is provided as software. If you self-host it, you run it on your own infrastructure, you are responsible for backups, and availability depends on the hosting you chose.

If you use a managed instance, the operator of that instance is the party providing the service to you.

Acceptable use

Monitoring means sending requests to systems, some of which are not yours. You agree to:

• monitor only systems you own or are authorised to test
• choose intervals that do not impose unreasonable load on third parties
• not use the probe network to scan, probe or attack networks you do not own
• respect the terms of any service you point a monitor at, including those of payment providers and hosting platforms

Accounts found scanning or attacking third-party infrastructure are suspended.

Accounts

You are responsible for keeping credentials secure and for what happens under your account. Use two-factor authentication if your account can delete monitors or channels. Tell the operator immediately if you believe an account is compromised.

Alerts are not a guarantee

Monitoring reduces the time to discover a problem. It cannot prevent one. PIMA does not warrant that every outage will be detected, and alert delivery depends on third-party networks and providers outside its control. Do not treat alerting as a substitute for resilient system design, backups or an incident plan.

Liability

To the extent permitted by law, the software is provided "as is", without warranty of any kind. Liability is limited to the amount paid for the service in the three months preceding a claim, or to zero for self-hosted use.

Changes

These terms may be updated; the current version is always at this address. Last updated 2026-10-01.